The word 'HERO' in bold, navy blue uppercase letters on a transparent background.


Intuitive triage, appointment booking and messaging for NHS GPs

Our Partner

Hero Health is a leading software provider dedicated to enhancing communication and scheduling for NHS GP practices. The Hero platform integrates with existing NHS systems EMIS Web and SystmOne, offering a comprehensive suite of tools for including appointment booking and secure patient messaging.

GP Triage is integrated with Hero’s API, allowing GP Triage to combine our market leading AI triage, with Hero’s deep and sophisticated EMIS and TPP appointment booking. Through this collaboration, GP Triage leverages Hero’s robust API to enhance our own Class 2b Medical Device triage offering. We also leverage Hero’s self-booking links, allowing practices to invite patients to book appointments online in a quick and secure manner.

About Hero

Hero’s mission is clear: to make healthcare services more accessible for patients and less administratively burdensome for clinicians. Hero achieves this by streamlining information flow and empowering healthcare providers with efficient digital tools – all whilst integrated with the NHS App, NHS Login, EMIS Web and SystmOne. The Hero platform is used by hundreds of NHS GP and community services across England and Wales, ensuring timely and effective care for patients. If you’re looking for a highly configurable and affordable alternative to AccuRx, Hero is the go-to option.

Learn More

For more information about Hero Health visit Hero’s website. Together, we’re transforming the way healthcare is delivered, one click at a time.

Key Features

Screenshot of a message invitation for a free NHS Health Check sent to Caitlin Preston from Saxham GP with instructions to book via a link, confirming the message was sent and saved to the patient's record.
Digital interface showing an NHS patient message builder for Miss Caitlin Preston with a pre-written SMS invitation to a free NHS health check and options to add templates, SNOMED codes, send immediately, and save to record.
User interface showing patient filters, patient analytics with upload and delivery stats, and a list of patients with status labels, NHS numbers, sex, date of birth, and options to message patients.

Find the answer for your question

How long does it take to get started with Hero Health and GP Triage?

Getting started with Hero Health and GP Triage is quick and efficient. We can have you fully set up and onboarded in under 24 hours, ensuring minimal disruption to your practice's operations.

Is Hero Health integrated with the NHS App?

Yes, Hero Health is fully integrated with the NHS App. This integration supports both individual messaging and appointment reminders, providing a seamless experience for patients and healthcare providers alike.

Does the Hero Health and GP Triage solution cover appointment reminders?

Yes, the Hero Health and GP Triage solution includes appointment reminders. For appointments booked via GP Triage, confirmations and reminders are issued through the NHS App, via email, or via SMS, ensuring patients are well-informed and prepared for their appointments.

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